Ina Holden






City of Cambridge, Maryland

The City of Cambridge is an equal opportunity employer with a deep commitment to diversity, equity, and inclusion and welcomes you to join us on our journey towards becoming a more equitable municipal organization serving the residents of Cambridge.

Classification:            Exempt

 Pay Grade:                  14

 Pay Range:                 $90,000 to $112,500

 Benefits Summary:    This is a full-time, benefitted position with health insurance, a public pension,

                                    13 paid holidays annually, vacation, sick leave, a city vehicle, and more.

 Job Summary:            This position is one of six department heads for the City of Cambridge. The Director of Public Services supervises three working superintendents responsible for overseeing water, sewer, streets, and buildings and grounds. The Director of Public Services also oversees contracted public services, such as residential and small commercial business solid waste. The Director of Public Services is a key member of the City’s executive leadership team and contributes to overall organizational advancement in all municipal areas. The position requires excellent management ability, independence, organizational skills, creativity to solve complex problems, superior interpersonal skills, and the ability to cooperate with diverse stakeholders.



The Director of Public Services (DPS) performs a variety of responsible senior level professional duties delivering key services to the residents of Cambridge. The Director of Public Services oversees four service areas, including:

  • The City’s road systems, including its parking lots and storm drainage systems,
  • The City’s sanitary sewer collection systems. The City’s pump stations and wastewater treatment plant are operated by the Maryland Environmental Services under the supervision of the City Engineer.
  • The City’s water generation, treatment, and distribution system,
  • The City’s parks, playgrounds, and public facilities.

To oversee these four important field service areas, the DPS supervised three superintendents. The Department of Public Services operates from two primary facility locations with assets split between these two locations. The DPS performs administrative and management analysis to support decision-making and strategic direction across the Department of Public Services. 

The DPS has to have a broad understanding of the City of Cambridge’s public facing, municipal services including water, sewer, parks, facilities maintenance, road maintenance, stormwater.

In addition to the duties detailed above, the DPS shall have subject matter expertise in field services such as construction, construction management, utilities, field maintenance, mechanical equipment, pumping and motors, construction materials, asset management, and project planning.

The DPS serves as a key, trusted member of the City’s executive management team responsible for providing support to the City Manager by planning and recommending organizational policies and performance strategies.

The DPS shall oversee, coordinate, and manage the outcomes of all field service projects, programs, and services, including but not limited to the following:

  • Oversee budgets from multiple funding sources, being able to track and control spending from legally separate funds.
  • Bids projects and contracts to achieve objectives.
  • Provides the City Manager with accurate and timely information to support decision-making and policy direction.
  • Attends City Council meetings, as needed.
  • Researches, responds to and prepares correspondence; performs necessary follow up and communicates with City management on sensitive and confidential issues.
  • Coordinates with departments and other appropriate parties to respond to citizen inquiries.
  • Develops periodic reports to the Mayor and City Council through collaboration with other departments.
  • Conducts administrative, operational, and management analyses, studies, and research, including those involving City-wide issues, programs, policies, and procedures.
  • Selects, adapts, and applies appropriate research and statistical techniques.
  • Gathers and analyzes data and information from various sources on a variety of specialized topics.
  • Manages and completes a variety of special projects at the direction of the City Manager.
  • May represent the City in relations with the community, advisory committees, local, state, and federal agencies, and professional organizations.
  • Leads special initiatives as assigned by the City Manager that may require coordination of multiple internal and external stakeholders.
  • Acts as a liaison between all city departments and offices, and monitors activities within various departments and assists with problem solving.
  • Reviews legislative proposals at the request of the City Manager.
  • Participates in staff and strategic meetings.
  • Performs related activities as directed.


The successful candidate shall have a minimum of fifteen years of experience in the management and administration of roads, facilities, sewers, water systems, mechanical systems, fleets, or construction with at least five years in supervisory or management experience. A bachelor’s degree from an accredited college or university in public or business administration or a related field may be substituted for five years of work experience.

Must possess ability to compile and interpret statistical data, reports, and other pertinent information. Must have knowledge of modern office practices, and procedures, and equipment with experience in Microsoft suite of office products.  Must have ability to establish and maintain good public relations with other departments, employees, and the general public. Must be able to communicate effectively orally and in writing.  Must demonstrate the ability to deal courteously, tactfully, and equitably with City employees and the public.


Requires the ability to perform the functions of the job which require operating both indoors and outdoors; walking frequently, driving a vehicle daily, getting in and out of a car frequently; visiting multiple locations daily in all types of weather and conditions, including exposure to pollen and dust.

  • Requires cardiovascular fitness to walk across properties, up and down flights of stairs daily at various locations and over varying terrain.
  • Requires sufficient ambulatory ability to move about the office and outdoor field locations and to bend, stoop, reach, and climb.
  • Requires the ability to alternatively sit and stand for sustained periods of time.
  • Requires near and far visual acuity to read reports, printed material, computer screens, observe moving objects, and observe physical layouts.
  • Requires manual and finger dexterity as well as hand-eye coordination to write and to operate computers and other office equipment.
  • Requires the ability to hear and communicate verbally.
  • Requires the ability to lift and carry light objects not expected to exceed 20 pounds.

The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.


Possession of or ability to obtain a valid "Class C" Maryland driver's license. Driver’s License is to be in good standing and acceptable by the City of Cambridge's insurance company.


All employment offers are contingent upon successful completion of both a pre-employment physical exam, including a drug/alcohol test, and a criminal background investigation, which involves fingerprinting.


All City of Cambridge employees are subject to a one-year probationary period provision as specified in the employee handbook. Probationary, temporary, provisional, and seasonal employees serve at the pleasure of the City and are "At-Will."


The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.



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