City Staff Power, Local Group Leadership, and Cities as “Not Businesses”
Ask Strong Towns Anything – December 3, 2025
In this week’s Ask Strong Towns Anything, members brought forward tough, deeply local questions: What happens when senior staff push flawed projects through with no accountability? How can a tired community respond when the city manager won’t intervene? And what do you do when your Local Conversation leadership steps back and the group loses momentum?
This session dug into the emotional and strategic realities of local advocacy, especially when the system feels impenetrable. Together we explored small, practical steps for rebuilding trust, reigniting leadership, and responding to budget evasions and fiscal misunderstandings without burning out.
Whether you’re confronting a hostile staff culture, navigating political pushback, or trying to revive a local group that’s gone quiet, there’s insight here for you.
Highlights From Members
(drawn directly from chat excerpts)
Warren shared his frustration with his city's budget process—“no money but no honesty”—and described how he pressed the city for clarity about service-level decisions.
Clare raised the core question of the day: What do residents do when senior staff bulldoze plans and the city manager refuses to act?
Lawrence asked how to move forward when Local Conversation leaders step back and meetings fizzle. Members chimed in with encouragement: take the initiative, rebuild momentum, and restart if needed.
Jaye reminded members that rebooting a group is normal—San Antonio did exactly this—and shared how to access the four-stage training for new leaders.
Multiple members wrestled with the perennial issue: “A city is not a business.” RL reframed it by pointing out that revenues, expenses, deficits, and surpluses all exist, so fiscal reality still matters.
Warren added humor: “People want stuff, but we all really just need space!” capturing the Strong Towns approach to productive land use.
Several members reported alarming state-level bans on bike lane projects that reduce driving lanes, sharing solidarity across regions.
Articles, Podcasts, and Resources Mentioned
(Each includes a one-sentence why-it-matters synopsis.)
The Technical Brush-Off and How to Fight It
https://archive.strongtowns.org/journal/2023/8/18/the-technical-brush-off-and-how-to-fight-it
This piece explains the tactics officials use to dismiss residents and offers practical ways to stay engaged and effective.
Waiting for a Solution
https://archive.strongtowns.org/journal/2014/9/28/waiting-for-a-solution
A foundational Strong Towns article on how change actually emerges—not from grand plans, but from small, persistent actions.
The Strong Towns Approach
https://archive.strongtowns.org/journal/2015/11/11/the-strong-towns-approach
A follow-up to the above, this breaks down the core mindset behind incremental, bottom-up community improvement.
6 Principles for Building a Strong Town
https://www.strongtowns.org/journal/2021-5-12-6-principles-for-building-a-strong-town
A comprehensive grounding in the Strong Towns worldview, perfect for people building pitch decks or orienting new leaders.
What Do You Do When You Need to Change Everything?
https://archive.strongtowns.org/journal/2018/11/13/what-do-you-do-when-you-need-to-change-everything
A guide for communities that feel stuck, showing how to make progress even when the challenges seem overwhelming.
Rational Response 4: Establish Service Areas
https://archive.strongtowns.org/journal/2013/10/28/rational-response-4-establish-service-areas.html
A concise explanation of why clear, realistic service areas matter for cities trying to maintain long-term sustainability.
Andrés Duany on Managing NIMBYs (Podcast)
https://podcast.strongtowns.org/e/andres-duany/
Duany shares practical insights on navigating opposition while keeping projects grounded in human-scaled planning.
He Ain’t NIMBY, He’s My Brother
https://www.dearwinnipeg.com/2019/03/16/he-aint-nimby-hes-my-brother/
A thoughtful reflection on approaching conflict with empathy, essential for anyone trying to build bridges locally.
Local Conversations: Restarting and Rebuilding
For anyone whose group has gone quiet, members in this session offered clear wisdom:
Reach out to former leaders—they will likely welcome new energy.
Use the Strong Towns Local Conversations onboarding form to gain access to our four-stage leader training:
https://share.hsforms.com/1nk4UlBQPQRSN6TldgvYdkgqnip2Starting over is not failure; it’s how community organizing actually works.
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