Help me: I am a member and want to set up an annual donation

Norm Van Eeden Petersman
Norm Van Eeden Petersman
  • Updated

There are two paths to accomplish this. 

Path 1: Start in your email inbox

Find your most recent receipt in your inbox and follow these steps. You should be receiving these receipts for recurring contributions at this email address. Select "Manage my donation" and then press the arrow icon next to "Recurring Donations" and then "Edit payment details" where you can edit the frequency to make it "annual." 

(Use the "ask for help" button at the top of this screen to submit a request for assistance.)

search in your email for a message from noreply@fundraiseup.com mceclip1.png
find the link at the bottom that says "Manage my donation." mceclip2.png
press the arrow icon next to "Recurring Donations"
select "Edit payment details"
change the "Frequency" to "Annual", check the date of the next installment, and hit "Confirm"

 

Path 2: https://strongtowns.donorsupport.co/

  • Click here to access your contribution portal using the email linked with your account. It will prompt you to check your email for a newly sent email from membership@strongtowns.org (example below). 
Find this email in your inbox after you request it at the https://strongtowns.donorsupport.co/ page and select "Login"  Screenshot 2024-06-19 162309.png
press the arrow icon next to "Recurring Donations" mceclip4.png
select "Edit payment details" mceclip3.png
change the "Frequency" to "Annual", check the date of the next installment, and hit "Confirm" mceclip7.png

 

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