How can I update my payment information?

This article explains how to update your payment details, change donation amounts or dates, or cancel your monthly contribution. Our payment portal is secured and encrypted to protect your personal and financial information.

Access via Contribution Portal | https://strongtowns.donorsupport.co

1. Visit https://strongtowns.donorsupport.co
   
   

2. Enter the email associated with your account.
   
   

3. Check your inbox for a login link.

   If you don't receive the login email, check your spam folder or ensure you're using the correct email associated with your account.

4. Click the link to access your donation settings.
   
   

5. Navigate to "Recurring Donations" and select the gear icon.
          

6. Choose "Edit payment details" to update your information.
   You can update your payment method to a new credit or debit card. Other payment methods are not supported at this time.
   
   
   

Access via Email Receipt

Find your most recent receipt in your inbox and follow the steps above. You should be receiving these receipts for recurring contributions at this email address - if not, you will need to email norm@strongtowns.org for assistance.

Membership Support Available

If you need assistance, please email membership@strongtowns.org.